After the legally binding 14 days "Right of Revocation" we grant a non-expiring right of cancellation
As a customer you have the statuary right of revocation. In addition to that we offer as an act of goodwill, that you may withdraw from the contract at any time, even after the legally binding period of revocation has expired.
When can you cancel your contract?
In both cases, please contact us through email or telephone
How much does it costs to cancel the order after 14 days?
We will charge only 20 € for this cancellation to pay for the test kit, postage and administration of your order and cancellation. This amount will be reducted from the repayable sum
How do we pay your money back?
Regardless of your intial way of payment you can tell us where to refund the money to. If e.g. you have paid through Paypal the refund may also be paid into your bank account.
Retouring of the goods
It is not necessary to send back the test kit